Customer Portals

Customer Portals for MSP success

Give your customers their own view of their usage, costs and invoices. Customer Portals share white-labelled reports and dashboards, built on the same data you bill from.

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Trusted by MSPs and distributors across Europe
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Customer Portals

Simplified transparency

Your customers want to know what they pay for. Customer Portals give them, their partners and their FinOps teams real-time insight into cloud costs, based on the data you already bill from.

Every report and dashboard carries your brand. The clarity your customers get comes from you. That strengthens the relationship.

Empower customers with trusted data

Billing and usage insights

Each customer sees their own usage and invoices in clear reports. Questions about a bill get answered before they reach your service desk.

Easy activation

Customer Portals run on the billing setup you already have in CloudBilling. You switch them on per customer and decide who sees which report.

Stronger customer relationships

Bring the reports to your customer reviews. Look back at usage together, plan what comes next and build the relationship on numbers you both see.

Built with MSPs

We develop Customer Portals together with the MSPs who use them. Their feedback decides what we improve next, so the portals keep pace with what matters in the market.

Getting started

Simple activation for your Customer Portals

Customer Portals build on the billing data you already have in CloudBilling. Three steps take you from integrated billing to a portal your customers log in to.

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Part of CloudBilling

Customer Portals are available as an additional service for CloudBilling customers.

The CloudBilling Engine turns your source data into accurate invoices. Datasets open that data up for analysis. Customer Portals take the last step and put the reports in front of your customers, filtered to show only their own usage and billing data.

  • Built on your verified billing data
  • White-labelled reports and dashboards
  • Access managed from CloudBilling
  • Filtered per customer
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Frequently asked questions

Can I give my customers access to their own data?

Yes. Customer Portals is an additional service that filters the Insights reports to show only that customer’s usage and billing data. Your customers get their own view without seeing anyone else’s information.

Do the portals carry my brand?

Yes. Reports and dashboards are white-labelled, so your customers see your brand.

Do I need CloudBilling for my billing to use Customer Portals?

Yes. Customer Portals build on the billing data in CloudBilling. Once your billing runs on the platform, you can switch the portals on per customer.

Can I invoice all my customers via your platform?

Yes. CloudBilling bills every customer from one platform, whichever mix of cloud providers, distributors and private infrastructure sits behind it. Their portal then shows each customer the invoices and usage that belong to them.

Powered by billing automation since 2012

Ready to see what your customers
could see?

See a Customer Portal in a short demo, or ask us how it fits your current setup.

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