When our customers talk about CloudBilling, they are not just talking about software, but also about a partnership that simplifies complexity, builds trust and drives business growth.
Our customers operate in a rapidly changing world of cloud services, consumption models and partner ecosystems. They struggle with complex usage data, multi-layered pricing, and ever-changing billing rules. CloudBilling helps them cut through that complexity.
In this blog, we will let our customers' stories speak for themselves. Here are the five things our customers appreciate most about CloudBilling, straight from real experiences. Let's get into it!
Billing used to mean spreadsheets, endless reconciliations, and long nights before month-end. With CloudBilling, that story changes dramatically.
We collect usage data via APIs and connectors, automatically apply pricing rules, and generate invoices in any format you need — 24 hours a day, 7 days a week. What used to be a human-driven process is now a product-driven automation engine.
ANS Group transformed a heavily manual process into an automated flow that now runs in the background.
“Before CloudBilling, we had to manually combine data from multiple sources every month. Now, 80% of that work is gone. Our billing cycle is faster, more accurate, and far less stressful.”
— Head of Cloud Operations, ANS Group
Xarios saw the same transformation by reducing days of work into minutes:
“What took us three days before now takes 30 minutes. CloudBilling completely streamlined how we handle Microsoft usage and partner billing.”
— Operations Manager, Xarios
Customers love that CloudBilling not only automates, but also understands their billing challenges, ensuring speed, accuracy and peace of mind.
Many of our partners operate complex environments: Microsoft CSP, AWS, managed services, software licenses, and more. CloudBilling brings all of this together in one accurate and transparent overview. Customers can send a single, clear invoice, no matter how complex their service offering is.
Cegeka, for example, used CloudBilling to enhance their Microsoft CSP billing and improve transparency across public cloud services:
“CloudBilling helped us deliver a single, unified invoice that reflects every service our customers use. It’s not just about accuracy — it’s about clarity and trust.”
— Product Manager, Cegeka
CTAC shared the same benefit:
“Our customers used to receive multiple invoices from different systems. With CloudBilling, they get one detailed invoice — and they finally understand what they’re paying for.”
— Finance Director, CTAC
When your billing is unified, customers notice — and appreciate the professionalism behind it.
As service providers grow, so do their billing challenges. Different countries mean different currencies, tax rules and regulations. CloudBilling is designed to handle that seamlessly.
Xarios manages complex, international billing models with ease:
“CloudBilling handles multiple currencies, tax rules, and billing scenarios for our partners in different countries — all from one platform. We didn’t have to build custom scripts or workarounds.”
— Channel Lead, Xarios
Most MSPs need not only a tool, but also guidance. CloudBilling combines powerful technology with configuration templates, best practices and practical expertise.
Our process does not end with go-live. We offer ongoing support and aftercare, so that customers can continuously optimise their setup as their business evolves.
CloudNation uses CloudBilling’s dashboards and portals to help customers visualize and optimise their cloud consumption:
“CloudBilling isn’t just software. It’s expertise, best practices, and guidance that ensure adoption and success. We always feel supported.”
— Service Delivery Manager, CloudNation
Our team focuses on knowledge transfer, enabling customers to master their billing, not depend on us forever. That’s why customers describe CloudBilling as a partner in improvement, not a one-off project.
CloudBilling’s true value lies in how we collaborate. We start by understanding each customer’s business model, challenges, and goals — and then tailor a solution that fits.
Our approach follows a clear path:
Analyse → Design → Implement → Support → Grow
“CloudBilling feels like part of our team. They understand our challenges, respond quickly, and genuinely care about making our billing better.”
— Head of Cloud Services, ANS Group
“When we needed new functionality, CloudBilling didn’t just say no — they worked with us to make it happen. That level of collaboration is rare.”
— Managing Director, CloudNation
This spirit of partnership defines how we work. Our clients don’t just use CloudBilling, they grow with it.
Our customers love CloudBilling because we bring together the best of technology, service and partnership — a combination that transforms the complexity of billing into business clarity.
Technology — We connect to any data source via APIs and connectors, automate pricing and billing, and deliver a scalable, reliable billing engine.
Service — We guide customers through configuration, provide ready-to-use templates, share best practices, and ensure smooth implementation and aftercare.
Partnership — We work with our customers as consultants and partners, building trust and sharing our expertise every step of the way.
Together, these elements deliver accurate invoices, operational efficiency, and sustainable growth for managed service providers and cloud partners. That is why our customers see CloudBilling as more than just a tool: it is a reliable partner in their success.
Discover now how CloudBilling can help you automate billing, simplify complexity, and grow with confidence. Get a demo below today!